Why Yahoo Mail not Working on Android Phone?

Yahoo mail not working android

Yahoo lets its users access Yahoo Mail on the go via a mobile application. Yahoo Mail app is available for both leading operating systems, i.e. Android and iOS. Android is regarded as the world leader when it comes to the user base. Many Yahoo Mail users access their accounts through their Android devices. However, due to some reasons, many users face trouble operating their Yahoo Mail account on Android. If your Yahoo mail not working on Android phone app, following troubleshooting tips can help in fixing the problem.

3 Steps to Fix Yahoo Mail App on Android Device

1.) App Functionality Issue

Yahoo Mail App Freezes, Crashes or Responding Slow

  • First, make sure that you are using the latest version of Yahoo Mail and operating system.
  • Check if clearing the Cache and App Data fixes the problem.
  • Try force stop and restart the app. It will refresh the active memory of the application.
  • Uninstall and Re-install the Yahoo Mail app and check if the problem gets resolved.

All Features Are Not Available on Mobile Devices

Some features in Yahoo Mail are only accessible in the desktop browser version. For example, following Yahoo Mail features are not available for Yahoo Mail mobile app.

  • View full email headers
  • Block email addresses
  • Send to a contact list
  • Create vacation responses

2.) Sign in Problems in Yahoo Mail App

Sign in problems can be caused due to following reasons. Fixing them will fix the sign-in problems.

Changing Mobile Number

If you changed your old number and if you are still using the same phone, following these steps will help to resolve the issue.

  • On your computer, sign-in to your Yahoo Mail account.
  • Go to Profile Name > Account info > Account security.
  • Click on the Phone numbers option and click the Add recovery phone number.
  • Enter your new phone number in the provided field.
  • Click Send SMS button. You will receive an Account Key on your phone.
  • Enter the Key in the provided field.
  • Click Verify.

App Passwords

When you activated the Two-Step verification or Account Key feature or if you use third-party email app such as Android Mail or iOS Mail to access Yahoo Mail, you’ll need to create an app password specifically for that app. You can do this by going to the Account security tab and selecting the Generate app password option.

3.) Connection Problems

Make sure that the problem is not occurring due to the internet network. Check if the device is connected to the internet properly. Also, check for the App Permissions settings as they allow application in connecting to the other information on your device. So, verify the permission for the Yahoo Mail app on your Android device and see whether they are enabled or not.

Note – if Yahoo mail not working on iPhone so you can refer to this article and fix your issue.

If the problem persists after following the above-mentioned troubleshooting tips, it’s best to seek assistance from our Yahoo Mail customer support team. Yahoo Mail customer support team is offering a reliable and quick solution for every Yahoo related problems.

To contact us, feel free to:

  • Call toll-free number.
  • Email.
  • Have a live chat.


  • Won’t let me log on to email, said wrong password. I am sure it’s right. Won’t let me reset it. Goes into a screen that says this well take a moment and just stays on that screen. This is on my android phone s8.

  • Please help me from past 4 days i m not able to sent mail to any mail id though there is no problem in receiveing mail in th e same id

  • When I hit on a Yahoo email a different email, next to it opens. If I go back and try a 2nd time the selected email does then open. Today I had 2 unrelated e-mails open as one…..had to use my PC to read them individually..strange stuff!!

  • The 1-888-282-0666 number dose not work i called and it told me it was a nono working number but i need to talk to somebody that can help fix the problem

  • Please give e me a hand I tried to us my yahoo app on my new phone with the same number but it appear with an error when o I try to log on that said WEBPAGE NOT FOUND and I try all the internet tricks, please give me a hand

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