SBCGlobal

SBCGlobal Email not Working [iPhone Android Mac] How to Fix?

Sbcglobal-Email-Not-Working

As SBCglobal.net mail is now a part of att.net mail which itself is accessible through Yahoo after a partnership between AT&T Internet services and Yahoo, if you search for SBCglobal, you would be directed to the att.net mail or Yahoo Mail sign-in page. This means that if you face any issues with your SBCglobal email, it will be fixed according to att.net.mail or Yahoo Mail.

So, in case you ever find your SBCglobal email not working as expected, you can overcome the problem through workarounds provided for AT&T Mail or Yahoo Mail. Below are the different ways that can help you in fixing the “SBCglobal email not working’ issue.

Guide to Fix “SBCglobal Email not Working” Issue

Whether you are unable to sign in to your SBCglobal email account, having trouble sending or receiving emails or your SBCGlobal email is not working at all, you can consider following the below-mentioned workarounds.

  1. Check your Account, Settings, Connectivity, and Browsers

  • The first thing you will need to make sure that your mail is within message size limits. Also, make sure that your email includes the current recipient email address. If it would have not been included, you may receive Failed Delivery or Problem Found – Message Not Sent error on your screen.
  • Try signing out and signing in again to your SBCGlobal email account.
  • Check the Spam folder to find missing emails.
  • Review the s section of your email account. For this, you will need to select the Gear In the Settings section, check the Blocked Addresses section to ensure that you haven’t blocked the email address from which you are expecting the email. Similarly, check the Filter section to ensure that your incoming emails are going to the right folder.
  • Make sure your SBCglobal email account is not hacked. Your account might have been hacked if you are:
    • Missing emails
    • Receiving complaints that spams are being sent from your email address.
    • Getting emails from your email address.
    • Seeing that the display name is different from the one you configured.
  1. Connectivity or Browser Related Issues

  • Begin by opening your AT&T Mail in a different web browser. For example, if you usually access your account via Google Chrome, you can try accessing it through Microsoft Edge or Mozilla Firefox.
  • Make sure that your browser accepts cookies. Also, clear the cookies and cache from your browser.
  • Make sure to enable JavaScript and keep it up-to-date.
  • You can disable browser tools and add-ons to know if they are causing any issues with your SBCglobal email account.
  • Enable Adobe Flash player and keep it up-to-date.
  • Check the Firewall, Antivirus, and Antivirus settings of your computer to ensure they are not conflicting with the web browser. You will need to disable them one at a time and check your email account. If you find any of the programs causing the problem, address the cause, and enable the program back.
  1. Troubleshoot your Email Programs or Applications

As AT&T is upgrading their email security, if you get your email through an email program (sometimes known as an email client) or app, make sure that you are ready for the upgrades.

  • Make sure that you have an active internet connection. If you don’t have an internet connection, you will not be able to access your SBCGlobal email account.
  • Check in case you have emails in your Outbox folder. If you find emails there, you will need to remove them and try sending a new email.
  • If you are accessing your SBCglobal email account using a third-party email client, make sure that you configured your email account with correct settings.
  1. Review Common Email Error Codes

If you are seeing temporary errors like the ones mentioned below, the first thing you will need to ensure is that you are using the latest version of a supported web browser to access your SBCglobal email account.

  • TAE 1, 2, 4, 6, 8, 14, 15, 21, or 46
  • Temporary Error 17
  • Error ‘O3Farm’
  • Launch FFC-1
  • LaunchEmptyResponse

Generally, these errors are caused due to heavy traffic on the network. While some of these error gets fixed automatically within a couple of minutes to a few hours, however, if the problem persists, you can consider following these steps.

  • Log out of your SBCglobale email account from all devices and programs.
  • Clear the cache and cookies of your browser.
  • Next, you will need to restart your browser.
  • Then, sign-in back to your email account.
  1. Check Email Settings On the Third-Party Email Client

If you are accessing your SBCglobal email account on a third-party email client like Microsoft Outlook, Thunderbird, or Mac Mail, you will need to ensure you have configured your account with correct SBCglobal email IMAP/POP and SMTP settings.

For POP3 Settings

  • Inbound Server:att.net
  • Inbound Port: 995
  • SSL: Yes
  • Outbound Server:att.net
  • Outbound Port: 465

For IMAP Settings

  • Inbound Server:mail.att.net
  • Inbound Port: 993
  • SSL: Yes
  • Outbound Server:att.net
  • Outbound Port: 465 or 587

If you wish to send and receive emails from your SBCglobal email account on your iPhone, Android, or Mac, you will need to have SBCglobal email server settings information. If you already have configured your SBCglobal email account on the said devices, however, if they are not working properly, the reason is more likely to be the configuration of your account with incorrect server settings. Below you can find the detailed information on setting up your SBCglobal email account on Android, iPhone, and Mac with correct server settings.

SBCglobal Email Server Settings (IMAP/POP and SMTP)

Email Protocol POP3 IMAP
Inbound Server inbound.att.net imap.mail.att.net
Inbound Port 995 993
SSL Yes Yes
Outbound Server outbound.att.net smtp.mail.att.net
Outbound Port 465 465 or 587

 

Guide to Setup SBCglobal Email on iPhone, Android, and Mac

 

SBCGlobal Email Not Working In iPhone 

Check Configration Steps

  1. On your iPhone, open the Settings application and scroll down to tap on the Mail, Contacts, and Calendars
  2. Next, you will need to select the Add Account option located below iCloud tag and tap on the Other option (if your sbcglobal.net email provider is not listed there).
  3. Then, you will need to select the Add Mail Account option and enter the following details:
  • Name: Enter your desired name
  • Email: Your email address is your username
  • Password: Enter your sbcglobal.net account password
  • Description: Enter your desired description.

Once you are done entering the required information, you will need to click on the Next button.

  1. After that, you will need to select the IMAP option under Incoming mail server and enter the following in the prompted fields on your screen.
  • Hostname:mail.att.net
  • Username: Your email address is your username
  • Password: Enter your sbcglobal.net account password

Then, you will need to enter the following details under the Outgoing Mail Server.

  • Hostname:mail.att.net
  • Username: Your email address is your username
  • Password: Your sbcglobal.net account password

After that, you will need to click on the Save button.

  1. Now, you will need to go to Settings section > Your Sbcglobal account > Advanced section and enter the following details under incoming settings.
  • Use SSL: Yes
  • Authentication: Password
  • Server Port: 993

Then, you will need to enter the following details under Outgoing Settings.

  • Use SSL: Yes
  • Authentication: Password
  • Server Port: 465

And you are done! Now you can send and receive emails from your sbcglobal.net email account using your iPhone.

SBCGlobal Email Not Working With Android

Check Configuration Steps

  1. On your Android Home screen, you will need to tap on the Gmail
  2. Once you open the Gmail app on your Android device, you will need to tap on the Menu bar icon (three horizontal lines) located on the if the top-left corner of the screen. A drop-down menu will appear on the screen.
  3. From the drop-down menu, you will need to select the Settings option. In the Settings section, you will need to tap on the Add account option.

NOTE: Alternatively, you can also tap on your profile picture located on the top-right hand side and select Add account option from the drop-down menu that appears on the screen.

  1. On the next screen, you will see the list of email services such as Google, Outlook, Yahoo, Exchange along with Other Here, you will need to tap on the Other option.
  2. Now on the next screen, you will need to enter your net email address then click Manual Setup button.
  3. Next, you will need to select the IMAP account option and enter the following details on the incoming server settings
  • Username: Your email address is your username
  • Password: Your account password
  • IMAP server:mail.att.net
  • Security type: SSL (Make sure SSL encryption is enabled for the incoming mail server)
  • Port: 993

Then, you will need to click on the Next button.

  1. As you will click on the Next button, on the next screen, you will need to enter the following details on the Outgoing Server Settings
  • SMTP server:mail.att.net
  • Port: 465
  • Security type: SSL (Make sure SSL encryption is enabled for the outgoing mail server)

Then, click on the Next button.

  1. After that, you will need to select an Email check frequency (every 15 minutes recommended).
  2. Then, you will need to give your account name and press the Done
  3. And you are done! You can now easily access your sbcglobal.net email account on your Android.

SBCGlobal Email Not Working With Mac Mail

Check Configuration Settings

The following steps to configure your SBCglobal email account for the first time or on a new computer.

  1. In your Mac Mail program, go to the Mail section, select Mail option, and click on the Preferences
  2. Next, you will need to select the Accounts option and then click on the + icon (plus sign).
  3. Then, select the Add Other Mail Account option and then click on the Continue
  4. After that, you will need to complete Add a Mail Account
  • Enter your complete name or as you want it to appear to others.
  • Enter your SBCglobal email address.
  • In the Password field, enter your password or secure mail key.
  1. Then, you will need to click on the Create Doing so will automatically configure your account and it will appear in the list.
  2. Finally, you will need to close the Accounts window to start using your email account.

To Verify or Update AT&T Email Settings

If you already have configured your email account and just to update your settings or add your

secure mail key, below are the steps you will need to follow:

  1. In your Mac Mail program, go to the Preferences option and click on the Account Information
  2. Next, you will need to select your mail account and click on the POP3 or IMAP
  3. Then, confirm your User name and enter your password or secure mail key in the provided field.
  4. After that, you will need to confirm or enter the following settings on your screen:
  • Incoming Mail Server:att.net (POP3) or imap.mail.att.net (IMAP)
  • Outgoing Mail Server:att.net (POP3) or smtp.mail.att.net (IMAP)
  1. In the Outgoing Mail Server (SMTP) section, you will need to select the Edit SMTP Server List option and confirm the following:
  • Server Name:att.net or smtp.mail.att.net
  • Use default ports: 25, 465, 587
  • Select the checkbox next to Use Secure Sockets Layer (SSL)
  1. After entering the prompted information, select the OK
  2. Then in the Advanced tab, you will need to confirm the following
  • Select the checkbox next to the SSL
  • Make sure that the Authentication field is set for Password.

Other Troubleshooting Steps to Consider 

Apart from checking the SBCglobal email server settings and configuration process, it is recommended to consider the following troubleshooting steps:

  • Make sure that your internet connection is functioning properly. Any issue with your internet connection can also lead to issues with the connectivity of your SBCglobal email account on Android, iPhone, and Apple Mail.
  • Make sure to check if you have email messages in the Outbox folder of your email account. If you find any, remove them from the folder and try to send a fresh email again.
  • Make sure your Operating System is running with the latest version.
  • Scan your computer with an antivirus program to check if any malware or virus is causing issues with your SBCglobal email account.

So, these are the steps that you will need to follow to fix issues with your SBCglobal email account on Android, iPhone, and Apple Mail.

So, these are the workarounds that will help you fix the “SBCglobal email not working” problem in your SBCglobal email account. If you need any professional help so you can dial SBCGlobal Email customer service number to fix email issue.

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