“Plug and play” is referred to the USB ports on your Dell Printer. This device is one of the specifications that allow a user connect a hardware component in a printer without any requirement for device configuration. If you are getting a ‘plug and play’ error with your Dell Printer, you can try fixing the problem by following the instructions provided below.
Steps to Fix Plug and Play Error with Dell Printer:
Plug and play error usually occurs when you have not installed your Dell Printer correctly on your device. Make sure that you have installed the printer correctly on your machine.
- To successfully install the Dell Pinter on your computer, start by disconnecting and reconnecting any cables connected to your printer and computer. Any loose connection can also cause such sort of errors in your printer.
- Next, you will need to uninstall and reinstall the latest printer drivers and software.
Ways to Uninstall Existing Printer Drivers:
- Switch on your printer and make sure that your printer is connected to your computer via USB cable, wire or wirelessly.
- Also, ensure that nothing is pending in the print queue.
For Windows 10
- Press and hold the Windows key on your keyboard. While holding Windows key, press the “r” key.
- Now, go to the Run box and type “appwiz.cpl”. Then, press “Enter” key on your keyboard.
- Next, click on the Printer which you wish to uninstall, and then click on the Uninstall option.
- Confirm uninstalling the printer.
- Then, restart your computer and again press and hold Windows key. After that again press the “r” key on your keyboard.
- Go to the “Control Panel” window and click on the “View devices and printer” option.
- Right-click on your Dell Printer and select “Remove device” option. If a “User Account Control” window pops up on your screen, click on the “Yes” option to remove the printer.
- Now, choose any other printing device from the list and click on the “Print server properties” option.
- Click on the Drivers tab and click on the “Print server properties”.
- Now select “Drivers” tab and click on your “Printer”.
- Finally, click on the “Remove” option to remove the printer and restart your computer.
For Windows 8.1:
- Move your mouse to the top-right corner to get “Charms Bar”.
- Click on the “Settings” option and go to Change PC Settings > PC and devices > Devices.
- Now, click on the printer you wish to remove and select “Remove device” option. If prompted, click on the “Yes” option to remove your printer.
For Windows 7:
- Click on the “Start” option and select “Devices and Printers” option.
- Next, right-click on your Dell Printer.
- Select “Remove device” option and then click “Yes” to remove the printer.
For Windows Vista:
- Click on the “Start” option and go to Control Panel > Printer > File > Server Properties.
- Select “Driver” tab and click on the “driver(s)” you wish to remove.
- Next, click on the Remove > Yes > Close option to remove the printer.
How to Install the Latest Version:
- Before installing your Dell Printer, it is recommended to remove the existing drivers by following the above measures as per your Windows operating system.
- If drivers for Windows 10, Windows 8 or Windows 7 for your Dell Printer are not available, you can make your printer work with your computer by running Compatibility Mode for installing printer drivers for a previous version.
Now, to install the latest version of the driver for your Dell Printer, follow these steps:
- Go to the link https://www.dell.com/support/home/in/en/indhs1?app=drivers.
- Enter your printer’s Service Tag to get a list of drivers available for your printer model. After that click on the “Submit” button to continue.
NOTE: If the Service Tag is unavailable, go to View Products > Printers > Mono Laser Printers or Color Laser Printers and then select your Printer Model.
- From the drop-down menu under “Operation System”, choose the operating system which matches the one installed on your computer.
- Now, look for “Category” column in the list of files for the files listed as Application or Drivers for OS Deployment which contains the word “Driver” or “Drivers” in the title.
- Next, copy the name of the file as you will need it later when the drivers get downloaded.
- Then, click on the icon located on the right-side of the file in the “Download” section.
- Depending on your web browser, you may be asked to choose the location to “Save” the file.
- Once the file gets downloaded, right-click on it and select “Run as Administrator” option.
- Follow, the on-screen prompts to complete the installation process.
Moreover, if the printer software has been installed but incorrectly, you will need to use the “Add a printer wizard”.
For Windows 7:
- Click the Start button and go to Control Panel > Hardware and Sound.
- Select “Add a Printer” option under “Devices and Printers” and click on the “Add a local printer” option.
- Next, select “Create a new port” option.
- Then, select the port which has your printer model listed using the drop-down menu.
- After that, click “Next” and then Dell printer with the correct IP address. Then, click “Close”.
NOTE: You may need to click “refresh” until the printer shows.
- Click “Close” and scroll down under “Manufacture” section until you see “Dell Inkjet Drivers” option.
- Next, click on the “Dell Inkjet Drivers” and select your “Dell AIO Printer” model under “Printers” option.
- Click on the “Next” button and select “Use the driver that is currently installed (recommended)” and then click on the “Next” button. You can change the printer name if required.
- Make sure that you have selected the checkbox “Set as the default printer”. Click “Next”.
- Select “Yes” on the “Software License agreement” page.
- After that, click on the “Print a test page” option and then click on the “Finish” button. The test page will get printed.
For Windows Vista:
- Click Start and go to the Control Panel > Printers > Add a Printer option.
- Next, select “Add a local printer” option and click on the “Next” button.
- Select “Create a new port” option and then “Dell Port” which has the model of your printer listed. Click on the “Next” button.
- Then, click on the Dell printer with the correct IP address and hit “Close”. After that, locate Dell Inkjet Drivers option under “Manufacture” option and click on it.
- Select your Dell AIO Printer model under Printers and click ‘Next’.
- Select the option – “Use the driver that is currently installed (recommended)” and click on the “Next” button. At this step, you can change the name of your printer if you want.
- Make sure that you have selected the checkbox next to “Set as the default printer“.
- After that, click “Next” and then “Yes” on the “Software License Agreement”.
- Finally, click on the “Print a test page” and then on the “Finish” button.
For Windows XP:
- Go to Start > Printers and Faxes > Add a Printer.
- In the “Welcome to the Add Printer Wizard” window, click on the “Next” button.
- Next, select the option – “Local printer attached to this computer” and deselect the checkbox next to “Automatically detect and install my Plug and Play printer”. Click “Next”.
- Now, click on the Dell printer with the correct IP address and then on the “Close” option.
- Click on the “Dell Inkjet Drivers” option under Manufacture option.
- Then, under “Printer” click on your “Dell AIO Printer” model and then on the “Next” button.
- After that, select “Keep existing driver (Recommended) option” and click on the “Next” button. At this step, you can change the name of the printer if required.
- Select “Yes” for the prompts (mentioned below) and click on the “Next” button.
- Do you want to use this printer as the default printer?
- Do you want to print a test page?
- After that, click on the “Finish” and then on the “Yes” option on the “Software License Agreement” window. A test page will get printed.
By uninstalling and reinstalling the printer driver software, you can fix the Plug and play error in your Dell Printer. For more information or assistance, feel free to get in touch with our 24/7 Dell customer care team.