Emails have become a major source of communication in the digital era. Your email id is your digital address. It is required to avail various online services and there is no doubt that it needs to be protected with a strong password. However, sometimes due to your own ignorance or we can say due to the smartness of hackers, your email account gets hacked. This is the reason why you have landed up to this article. Even if your account is not hacked and you are generally interested in this topic; read through to save yourself or your known from such situations. Some words of precautions are also offered at the end of the article.
No matter which email service provider (Gmail, Yahoo, Outlook, Comcast) you are using; these are some common and immediate instructions you can follow when your account gets hacked:
(Note: You can benefit from the following options if you can log in to your account otherwise you can only contact the support service of your email service provider)
This is the most obvious thing and must be done at the earliest. As soon as you notice any threat; change your password. This will lock the hacker out from your account. This time select a password which is difficult to guess (a combination of numbers, alphabets and special characters) yet easy for you to remember.
Change the Password of related accounts:
If you have used the same email address and even password (which is not recommended) for any other service; make immediate changes. Change the password of all related accounts to be on the safe side.
Change the security question and its answer:
These are the questions which are used to regain access to your account when you lose it. There are chances that the hacker might have seen them and will surely try to get access to your account. So, change the security question and its answer.
Change the backup email address:
If the hackers have got control over your backup mail, they can always request to send the password to this mail and hack your account again. So, change this and reset its password too.
After making these changes, your account is again secured. But, in order to avoid such situations in future keep the below mentioned precautionary points in mind:
- Don’t ever log in to your email account on public computers or unsecured Wi-Fi networks.
- Always use the secured “https” address to visit a website.
- Never open any suspicious mail sent to your mailbox. Delete them permanently without opening.
- Use efficient malware protection software.
- Keep different passwords for different accounts.
If you don’t understand any of the above instruction, contact us on toll free number for Comcast Customer Services.