Generally, it is rare to find any issue with Facebook, however, if you are experiencing problem signing into your Facebook account, there can be numerous reasons responsible for it. To know how to fix the login issue in your Facebook account, go through the workarounds provided below.
Guide to Fix Login Issues in Facebook
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Try to Recover Your Facebook Account
The first thing you can do when you can’t log into your Facebook account is to follow the below-mentioned steps to try to recover your Facebook account.
- Open a web browser on your computer and go to the Facebook account recovery page (https://www.facebook.com/login/identify).
- Once you are on the account recovery page, you will need to enter either your email address of your phone number in the provided field and click on the Search A code will be sent to your phone number or email address.
- Next, you will need to check the code on your phone number and email account and enter it on the next screen of your computer. Then, click on the Continue
- On the next screen, you will be prompted to enter your new account password in the provided field. Enter the new Facebook password and click on the Continue
- As you will click on the Continue button, you will be logged into your Facebook account. From the next time, you will need to use the new password to access your account.
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If You Don’t Remember Your Password
In case you have forgotten the password of your Facebook account, you can fix the issue by resetting or changing the password. Here are the steps you will need to follow:
For New Facebook
When you are logged in:
- Click on the drop-down arrow icon located in the top-right corner of your Facebook account window.
- Next, you will need to select the Settings & Privacy option and then the Settings
- Then, click on the Security and Login
- Select the Edit option next to the Change password
- Enter your current and new password in the relevant fields and click on the Save Changes
When you are logged out:
- On a web browser on your computer, go to the Find Your Account Page (https://www.facebook.com/login/identify).
- Once you are on the page, you will need to enter the email address, phone number, complete name, or username linked with your FB account and click on the Search
- After that, simply follow the on-screen prompts to reset the password of your account.
For Classic Facebook
When you are logged in:
- In your Facebook account page, click on the drop-down arrow icon located in the upper-right corner and select the Settings
- In the Settings section, click on the Security and Login
- Then, click on the Edit option next to the Change password
- Enter your current and new password in the relevant fields.
- After that, click on the Save Changes
When you are logged out:
- On a web browser on your computer, go to the Find Your Account Page (https://www.facebook.com/login/identify).
- Once you are on the page, you will need to enter the email address, phone number, complete name, or username linked with your FB account and click on the Search
- After that, simply follow the on-screen prompts to reset the password of your account.
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When Having Problem With your Email, Phone Number, or Username
If you are unable to reset the password of your Facebook account because you don’t have access to the email address or phone number listed on your account, you can follow these suggestions:
- Try signing into your account using an alternate email address or phone number.
- If you access your Facebook account with your email address, you will need to reach your email service providers to regain access to your FB account.
- If you access your Facebook account with your phone number, you will need to ensure that you enter your complete phone number along with the country code. Also, make sure that you are not using any extra Zeros, Plus Sign (+), or any other special characters.
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Use Trusted Contacts
If you have configured Trusted Contacts, you can fix the login issue with your Facebook account by following these steps:
- Open Facebook.com page on your computer and click on the Forgot account? option on the sign-in page.
- Next, you will need to find your account (if prompted) using your email, phone number, or username and clicking on the Search
- Then, you will need to check the list of the email address listed on your account. If you don’t have access to any of the listed addresses, click on the No longer have access to these?
- After that, enter a new email or phone to which you have access and click on the Continue
- Then, you will need to click on the Reveal My Trusted Contacts option and enter the complete name of one of your trusted contacts.
- A set of instructions along with the link will be displayed on your screen. You will find a recovery code in the link which only your trusted contacts will be able to access.
- You will need to send the link to your friends and ask them to open it. Get the security code from him/her and use it to gain access to your account.
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Check if your Account is Disabled
If your Facebook account is disabled, you will see a message notifying that your account is disabled when trying to access it. If you don’t see any such message, then there must be some other sign-in problem. Generally, an account is disabled by Facebook when a user:
- Post content that is not within the Facebook Terms.
- Uses a fake name.
- Impersonates someone.
- Repeating a behavior that is not allowed on Facebook by breaching their Community Standards.
- Contacting other users for harassing, advertising, promoting, or other restricted conduct.
If your account has been disabled, you can submit a request for the recovery of your account on this page (https://www.facebook.com/help/contact/260749603972907).
So, these are the different workarounds that can help when you can’t log into your Facebook account. if still you need any technical help you can dial Facebook customer support service number to fix your account.