When you attempt to print, you see an error message “Communication not available” on your computer. Then you check the internet connection which is indicating full connection. And, after number of failed attempts to print, you are here. Here is the solution to your Lexmark printer detection issue. It will work in the following situation:
- There is no issue with the internet connection.
- The internal printing test of demo page is working fine.
- The printer was working fine until the recent print.
- You can verify communication to the printer.
- You can confirm that computer is working fine over the network.
- You are not using Virtual Private Network (VPN) connection.
If all these pre–checks are true in your case, proceed ahead. Else, take technical printer support. This printer detection issue may be an outcome of communication breakdown between computer and printer. Let’s move on to suggestions for repairing the issue.
- Check cables and connections. Re–plug the USB cable at both ends (computer and printer.) Try a different USB cable and different USB port. Remove scanners, switchboxes and hubs in-between; establish a direct connection.
- Remove and reattach the power supply cord to the printer. You should hear a noise coming out from the printer when cord is reattached.
- When we use parallel port, the computer should be set up for bi-directional communication. If not so, change the parallel port mode in your computer to bi-directional or ECP using following steps:
- Right click on ‘My Computer’ and select ‘Properties.’
- Select ‘Device Manager’ and find the section ‘Ports (COM & LPT.)’ You will see a (+) sign at the left of this section.
- Click it and look for ECP Printer Port (LPT1.) Do you see ‘ECP’ in the description? Is there any listing for printer port? Do you see exclamation marks or question marks next to LPT1 port? If the answer to first 2 questions is ‘No’ and to the last one is ‘Yes’, contact your computer manufacturer. Ask him to set ECP as description, list printer ports and solve question mark issue.
- If all mentioned in the above step are ok, go to Start>Settings>Printers. Right click on Lexmark and select ‘Properties.’
- Click on ‘Details’ tab. Under ‘Print to the following port’ parallel cables should say ‘LPT1’ and USB cables should say Lexmark or USB00x (x can vary from 1 to 9). Click Apply and Ok.
Is the printer still not working? There may be a hardware problem. You can contact any technician to help you in the issue. If you find difficulty in the above process at any step, call Contact Email Support for Lexmark Printer Support at the toll-free number.